Refund Policy
At Jerry’s LEDs, we want you to be happy with your purchase. If you have an issue with your order or an item you purchased, please contact customer service (Jerry) so we can work with you to find a solution.
Refunds are handled on a case by case basis. Depending on the situation, Jerry may offer a full or partial refund of the purchase price. Approved refunds will be issued to the original payment method used for the purchase.
To help us resolve an issue, you may be asked to provide:
- Proof of purchase
- Photos or other information about the issue
- The item in question
- The item returned to Jerry’s LEDs for inspection
Return shipping or other costs may apply depending on the circumstances and will be discussed with you before the return is completed.
If you have a problem with your purchase, please contact Jerry’s LEDs customer service. We’ll take a look at the situation and work with you on the best solution.
Customer Service: Contact Jerry directly for assistance with your order or product.